Terms of service

Effective Date: September 26, 2026

Welcome to Fishymint. These Terms of Service govern your use of the Fishymint website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Fishymint

Fishymint operates an online retail store offering products to customers through our website.

Fishymint
Email: support@fishymint.com
Phone: +91 83284 76955
Address: H.No. 25-6-210/B, Near St. Anns High School, Kazipet, Warangal, Telangana 506003, India

Website: fishymint.com

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for any unlawful or fraudulent purpose

• Attempt to gain unauthorized access to our website, systems, or accounts

• Interfere with the operation or security of the website

• Introduce malicious software, code, or other harmful material

• Copy, reproduce, modify, distribute, or exploit website content without authorization

• Use our website in a manner that could damage, disable, overburden, or impair our services

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other product information displayed on our website are accurate.

However, minor variations may occur, including differences in color, appearance, packaging, dimensions, or other characteristics due to manufacturer changes, screen settings, photography, or other factors.

We reserve the right to correct errors, update product information, or modify product availability when necessary.

4. Product Availability

Products displayed on our website are subject to availability.

We may limit quantities, discontinue products, or change product availability at any time.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative resolution, which may include cancellation and a refund where applicable.

5. Prices and Payments

Product prices are displayed on the website in the applicable store currency.

Prices, promotions, discounts, and availability may change without prior notice.

The final amount payable will be shown during checkout before you complete your purchase.

Payment is processed through the payment methods made available at checkout.

By placing an order, you authorize the applicable payment provider to process the amount shown at checkout.

6. Orders and Order Acceptance

Placing an order constitutes a request to purchase the selected products.

After an order is placed, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance.

We reserve the right to cancel or decline an order where reasonably necessary, including in situations involving:

• Product unavailability

• Pricing or product information errors

• Suspected fraudulent or unauthorized activity

• Incorrect customer or shipping information

• Payment problems

• Technical errors

• Circumstances outside our reasonable control

If we cancel an order after payment has been received, we will arrange an applicable refund.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Orders are generally processed within 2–3 business days, although processing may take up to 5 business days in some circumstances.

For orders delivered within the United States, delivery is generally estimated at approximately 10–15 business days for most orders, depending on fulfillment location, processing requirements, shipping method, destination, carrier, and other circumstances.

Delivery times are estimates only and are not guaranteed.

Products may be fulfilled from different warehouse locations depending on product availability and fulfillment requirements.

For additional information, please review our Shipping Policy.

8. Fulfillment and Delivery Partners

We may work with third-party fulfillment, logistics, and delivery providers to process and deliver orders.

Depending on the product and fulfillment location, an order may be dispatched from a US-based or international warehouse.

Different carriers or local delivery partners may be used depending on the destination and available shipping method.

9. Customs, Duties and Import Taxes

For orders involving international shipment, applicable customs duties, import taxes, or other government charges may apply.

Unless otherwise stated at checkout, the recipient is responsible for applicable customs duties, import taxes, and related charges.

Customers are responsible for providing accurate information necessary for delivery and customs processing.

10. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Return & Refund Policy.

If an item is defective, damaged during shipping, incorrect, missing, or affected by another qualifying product-related issue, please contact us at:

support@fishymint.com

We may request photographs, videos, order information, or other reasonable evidence to review the issue.

Depending on the circumstances and verification, an appropriate resolution may include a refund, replacement, reshipment, or another suitable resolution.

Returns based on personal reasons, such as changing your mind, selecting the wrong size, ordering the wrong variation, or personal preference, may not qualify for a refund or replacement.

If a personal-reason return is approved, the customer is generally responsible for the return shipping cost.

Please review our complete Return & Refund Policy before placing an order.

11. Order Cancellations

If you need to cancel an order, contact us as soon as possible at:

support@fishymint.com

We will make reasonable efforts to cancel an order before it enters processing or shipment.

Once an order has been processed or shipped, cancellation may no longer be possible and the applicable Return & Refund Policy will apply.

12. Customer Information and Privacy

Your use of our website and the information you provide to us are also governed by our Privacy Policy.

We collect and process personal information as necessary to operate our website, process orders, provide customer support, arrange fulfillment and delivery, maintain security, and perform other legitimate business functions.

Please review our Privacy Policy for more information about how your information is handled.

13. Third-Party Services

Our store may use third-party services and applications to support functions such as payment processing, ecommerce operations, fulfillment, shipping, analytics, security, and customer support.

Third-party services may have their own terms and privacy policies.

Your use of a third-party service may also be subject to that provider's terms and policies.

14. Intellectual Property

Unless otherwise stated, the content available on the Fishymint website, including text, graphics, logos, designs, images, product content, website layout, and other materials, is owned by or used by Fishymint under applicable rights.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

15. Promotions and Discounts

From time to time, Fishymint may offer promotions, discounts, or other special offers.

Each promotion may have its own terms, eligibility requirements, validity period, product exclusions, or limitations.

Promotions cannot be combined unless expressly stated otherwise.

We reserve the right to correct errors, modify, suspend, or terminate a promotion where reasonably necessary.

16. Errors and Corrections

We make reasonable efforts to maintain accurate information on our website.

However, the website may occasionally contain typographical errors, pricing errors, product information errors, technical errors, or other inaccuracies.

We reserve the right to correct such errors and update information when necessary.

If an error materially affects an order that you have placed, we may contact you to provide an appropriate resolution.

17. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical problems, service-provider issues, security events, or circumstances outside our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, Fishymint will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

19. Events Beyond Our Reasonable Control

Fishymint will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, carrier disruptions, customs delays, government actions, transportation disruptions, technical failures, labor disruptions, or other unforeseen events.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.

When we make changes, we will update the effective date shown at the beginning of these Terms.

Your continued use of the website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the principal terms governing your use of the Fishymint website and purchases made through our store.

23. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Fishymint

Email: support@fishymint.com
Phone: +91 83284 76955
Address: H.No. 25-6-210/B, Near St. Anns High School, Kazipet, Warangal, Telangana 506003, India

Website: fishymint.com