Privacy policy

Effective Date: September 26, 2026

At Fishymint, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

1. Information We Collect

When you visit or use Fishymint, we may collect information that you provide directly to us, including:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Product and transaction details

  • Information you provide when contacting our customer support

  • Information you provide when submitting forms or communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Process payments and transactions

  • Arrange shipping and delivery

  • Provide order confirmations and tracking information

  • Respond to customer service requests

  • Manage returns, refunds, replacements, and other order-related matters

  • Maintain and improve our website and services

  • Help protect our website, customers, and transactions against fraud, abuse, and unauthorized activity

  • Communicate with you about your orders, account, or inquiries

  • Comply with applicable legal and regulatory requirements

  • Provide marketing communications where permitted and where required consent has been obtained

3. Payment Information

Payments are processed through payment service providers available at checkout.

Fishymint does not intentionally store complete payment card numbers on its own systems. Payment information may be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.

4. Shopify

Fishymint's online store is hosted and operated using Shopify.

Shopify provides the ecommerce platform that allows us to offer products, process orders, manage customer information, and operate our online store.

Information submitted through our store may be processed by Shopify in accordance with Shopify's applicable policies and terms.

5. Shipping and Fulfillment Partners

To process and deliver your order, we may share necessary information such as your name, shipping address, phone number, order details, and other information required for fulfillment with third-party fulfillment and shipping service providers.

Depending on product availability and fulfillment requirements, orders may be processed through fulfillment partners and shipped from different warehouse locations, including locations within or outside the United States.

These service providers use the information necessary to process, fulfill, transport, and deliver your order.

6. Information Sharing

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to you.

These providers may include:

  • Ecommerce and website service providers

  • Payment processing providers

  • Order fulfillment providers

  • Shipping and delivery providers

  • Customer service and communication providers

  • Website analytics or advertising service providers, where applicable

  • Fraud prevention and security service providers

  • Government authorities or other parties where required by law

We do not sell customer contact information as a standalone product or service.

7. Cookies and Similar Technologies

Fishymint and service providers we use may use cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance, and, where applicable, support analytics and advertising.

The types of cookies and technologies used may vary depending on the Shopify settings, applications, integrations, and services enabled on our store.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

8. Marketing Communications

If you subscribe to receive marketing communications from Fishymint, we may use your contact information to send you information about products, offers, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and customer-service communications, may still be sent when necessary to provide the services you requested.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Customers should also take reasonable precautions when using online services, including protecting their account credentials and using secure devices and connections.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, regulatory, fraud-prevention, and dispute-resolution purposes.

The specific retention period may vary depending on the type of information and applicable legal requirements.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.

These may include the right to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other privacy rights available under applicable law

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Fishymint does not knowingly request or collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.

14. International Data Transfers

Some service providers that support our business may process or store information in countries other than the country where you live.

Where applicable, information may therefore be transferred internationally for purposes such as payment processing, order fulfillment, shipping, website operation, customer service, security, or other legitimate business purposes.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the effective date shown at the beginning of this policy.

We encourage you to review this page periodically for the latest information.

16. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Fishymint

Email: support@fishymint.com
Phone: +91 83284 76955
Address: H.No. 25-6-210/B, Near St. Anns High School, Kazipet, Warangal, Telangana 506003, India

Website: fishymint.com