Shipping policy
Effective Date: September 26, 2026
At Fishymint, we aim to provide reliable and transparent shipping for every order.
Fishymint is an online store operated from India and serves customers in the United States. Orders are fulfilled through third-party fulfillment and shipping partners, including CJdropshipping. Products may be shipped from fulfillment facilities outside the United States depending on product availability and the shipping method selected.
Order Processing
Orders are generally processed after payment is successfully received.
Processing time can vary depending on product availability, fulfillment location, order volume, and the selected shipping method.
Some products may require additional processing time when inventory needs to be sourced before shipment.
Delivery Time
Delivery time varies by product and shipping method.
The estimated delivery information shown on the applicable product page, checkout, or order confirmation is the best estimate available at the time of purchase.
Important: Delivery estimates are not guaranteed delivery dates. Delays can occur because of customs processing, carrier delays, weather, holidays, incorrect address information, or other circumstances outside Fishymint's reasonable control.
For US orders, delivery times will be updated according to the shipping method actually available for the product.
Shipping Cost
Standard shipping to the United States is currently offered at no additional charge to the customer where the product is eligible for the free-shipping offer.
Shipping charges, if applicable to a particular product or order, will be clearly displayed before the customer completes checkout.
Tracking
When tracking information is available, it will be provided to the customer by email or through the order-status system.
Tracking information may take some time to become active after the order has been dispatched.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Fishymint is not responsible for delays or additional costs resulting from incorrect, incomplete, or undeliverable addresses supplied by the customer.
If you notice an address error after placing an order, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
Customs, Duties and Import Charges
For international shipments, customs procedures, duties, taxes, or other import charges may apply depending on the destination, product, and applicable regulations.
Customers are responsible for any charges that are legally payable by the recipient unless Fishymint expressly states otherwise at checkout.
Fishymint does not guarantee that customs authorities will not inspect or delay a shipment.
Lost, Delayed or Undelivered Orders
If your order appears to be delayed or has not arrived within the applicable estimated delivery period, contact us at:
We will review the tracking information and work with the applicable fulfillment or shipping partner where appropriate.
Contact
Fishymint
Email: support@fishymint.com
Phone: +91 83284 76955
Website: fishymint.com